Your service provider may be supplying an earlier release and the level of features supported may vary.

Outlook

Integration Type

Plus Client Add-In

Add-in Classification

Standard

Product / License Type

Solo

FOR BOTH STANDARD AND CONTROLLED, ALWAYS CHECK THE ADVISORY SECTION FOR ADDITIONAL CHARGES OR EXCEPTIONAL CONDITIONS THAT MAY APPLY.

Application Information

Manufacturer:

Microsoft

Application:

Outlook

Version:

Office 365 64bit

Market:

General CRM

Supported Features (related to latest supported release)

Address Book Search:

Click to dial via Go Integrator for Netsapiens:

Click to dial via business application:

Caller details preview:

Manual screen pop:

Auto screen pop:

Pop contact in edit mode:

Automatic call activity logging:

Manual call activity logging:

Additional features:

Integration with Notes:

Add contact:

Live Mode:

Cached Mode:

Notes / Advisories

  • Integration is only supported with the fully installed Outlook client and not the OWA client. Outlook Microsoft Store edition is not supported.
  • This integration will work with a maximum of 5000 Outlook Contacts.
  • When integrating to Outlook Public folders, integration is supported for up to 50 public folders.
  • Contact Popping does not work on the New Outlook for Windows preview client.

Other Information

Operating System:

Windows

Installation Options:

Optional.

Product:

Go Integrator Nava

References

  1. Outlook (Product Website)